Privacy Policy

Any contact we’ve had-either written, by email, over the phone, webchat or on social media

What you’ve bought, added to your wishlist and what you’ve stored in your basket for another time

Information about how your browse our website and that you give us when you browse our site, including your IP address and device type.

If you link your Facebook, LinkedIn or Twitter accounts

We do not sell any personal information to any third parties. However we do share your data with the following types of companies so that we can provide our services to you:

• Companies that help get your orders to you-for example, shipping companies and payment service providers
• Fraud prevention agencies
• Companies approved by you-for example social media sites if you choose to link your account

If you have said we can, we’ll send you marketing messages by email or direct mail. Sometimes, we may use purchase history, wishlist or saved items to increase our knowledge or what our customers like, so that we can make sure we’re talking to you about things you’re interested in. You can stop receiving marketing messages by:

• Contacting us on +49 (0) 5251 2844070 or by sending us an e-mail at info@pixgermany.com
• Clicking unsubscribe link on any email

We’ll update your information as soon as possible, but it may take a few days for all our systems to update.

IT Security

PIX network communication is secured with SSL Certificates. Which provide secure, encrypted communications between a website and an internet browser. SSL stands for Secure Sockets Layer, the protocol which provides the encryption. SSL Certificates are typically installed on pages that require end-users to submit sensitive information over the internet like use ID details or passwords. Our Email systems also has SSL certificate attached to ensure the secured communication.

All our Servers, Firewall, Data collection systems has controlled access with three-layer security of Firewall, Active Directory, Application Security. Security is further controlled with the users privileges and access rights. User accesses are documented and monitored on regular basis and it is documented in electronic format.

ERP has Risk & Compliance versatility, adaptability, and extensibility that helps automate the detection, prevention, and prediction of multiple types of data security risk. ERP solution also promotes readiness for all types of internal and external audits. PIX-ERP system is integrated with Active Directory to have additional layer of security in improved form.

PIX has appliance based firewall to maintain the security of our private network. Firewalls block unauthorized access to or from other public /private networks and employed to prevent unauthorized Web users from gaining access to public and private networks connected to the Internet. A firewall is acting as the first line of defense in securing sensitive information.

We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

• We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
• We will only keep the data while your account is active or for as long as needed to provide services to you.
• We retain your data for as long as needed in order to comply with the applicable laws and regulations.

We may need to disclose and use your personal data:

• to comply with a court order, subpoena or other legal process, whether binding on us or any of our affiliates in any jurisdiction;
• in response to a request by a government authority, law enforcement agency or similar body made to us or any of our affiliate companies (whether situated in Your jurisdiction or elsewhere);
• where we believe it is reasonably necessary to comply with applicable laws or regulations;
• when we have a good faith belief it is necessary to: detect, investigate, prevent and address fraud and other illegal activity, security or technical issues to protect ourselves, You and others, including as part of investigations;
• protect the rights, property, and safety of our users and to prevent death or imminent bodily harm.
• Your personal data and information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent.

Your rights relating to your personal information:

• The right to know whether we are processing your personal data, and to access the personal information we hold about you, free of charge.
• The right to be informed-you have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data and how long we will keep your data.
• The right to correct personal data when incorrect, out of date or incomplete. This can be done by contacting us on +49 (0) 5251 2844070 or by sending us an e-mail at info@pixgermany.com.
• The right that we delete your data, stop collecting or processing it, in some circumstances. This can be done by contacting us on +49 (0) 5251 2844070 or by sending us an e-mail at info@pixgermany.com, and requesting for your data to be deleted. At this point, we will look at your request and inform you of our decision within 28 days.
• The right to stop direct marketing messages (through specific or all channels). This can be done by logging into your online account and updating your marketing preferences, using the ‘unsubscribe’ link at the bottom of any promotional email sent from PIX (this option will only stop you from receiving promotional emails from PIX), or by contacting us on +49 (0) 5251 2844070 or by sending us an e-mail at info@pixgermany.com. We aim to stop sending you any marketing messages (through specific or all channels) within 28 days of your request.
• The right to withdraw consent for any consent-based processing. This can be done by contacting us on +49 (0) 5251 2844070 or by sending us an e-mail at info@pixgermany.com.

We hope this Privacy Policy has been helpful in explaining how we use your personal data and your rights. For questions regarding the processing of your personal data, please contact us at info@pixgermany.com.